Privacy Policy

This Privacy Policy describes Yewo’s approach to Privacy and provides information about how Yewo collects, uses, processes, and discloses personal information.

If you have questions about this Privacy Policy or would like to exercise any of your privacy rights, you may contact us at this email: admin@tryyewo.com

What This Privacy Policy Covers

This Privacy Policy describes how www.tryyewo.com, uses personal information in connection with the services offered by Yewo, our apps, and the use of the tryyewo.com website unless otherwise listed below.

Activities not covered by this Privacy Policy are:

  1. Personal information used with Yewo’s Identity Protection and Business Data Protection services.
  2. Personal information that may be collected or used by other businesses when you click on third-party links found on our website or use social media widgets that we provide.  You can refer to the privacy policy of third-party websites and services for information about their privacy practices.
  3. Personal information collected and used in connection with Yewo’s employment activities, including activities related to job applicants.

Yewo’s Approach to Privacy   

Yewo takes your privacy seriously and is mindful of potential concerns about how we use the personal information we collect from and about you.  In addition to this Privacy Policy, we have internal policies and practices designed to keep your personal information secure and to ensure that information about you is only used consistent with this Privacy Policy. 

We apply principles of Privacy-by-Design and have privacy and security teams that are committed to ensuring that your personal information is safe and handled properly.

The Personal Information We Collect

In this section of the Privacy Policy, we explain the types of personal information we may collect.  The specific information that we may collect about you depends on the type of interaction and the types of products considered or purchased.

Yewo potentially collects the following categories of personal information:

  1. Identifiers: Examples of the types of identifiers that Yewo may collect include real names, nicknames, postal addresses, online identifiers, Internet Protocol addresses, email addresses, and account numbers.
  2. Sensitive Information: Examples of the types of sensitive information that Yewo may collect includes driver’s license, state identification card, and passport numbers, and usernames and passwords for accounts connected to tryyewo.com.
  3. Biometric information: With your consent, Yewo may work with third parties to use technology to verify your identity by comparing a digital image of your face to the picture on the government identification you provide.
  4. Characteristics protected under some laws: Examples of the types of characteristics that Yewo may collect include age, national origin, citizenship, and sex. Yewo does not use this type of information to analyze your health, sex, gender identity, or sexual orientation.
  5. Commercial information: Examples of the types of commercial information that Yewo may collect includes records of the business, such as registered business name, address, and officers.
  6. Internet information: Examples of the types of internet activity information that Yewo may collect include browsing history, search history, information about the device used to access our website or applications, and information regarding your interaction with websites, applications, or advertisements. 

We may also collect information from visitors to our website, such as browser settings, operating systems, referring/exit pages, and clickstream data.  When we send you an email, Yewo may also collect information, including about how you interact with that email.

  1. Geolocation information: Yewo may collect information about where a consumer resides or is otherwise located.
  2. Audio and visual information: Yewo may make audio recordings of telephone calls.  We may make visual recordings if you agree that we may videotape or photograph you.  We may also collect visual images of you in connection with legal requirements, security purposes, or when required for providing certain products.
  3. Professional and employment-related information: Examples of the types of professional and employment-related information Yewo may collect includes information about professional status and affiliations, employment history, and employment status.
  4. Other types of information: Examples of other types of information include physical characteristics or descriptions of you, and telephone numbers. It also includes additional information provided to Yewo directly by you, such as when you complete a questionnaire or answer a survey.

Where We Collect Personal Information   

In this section of the Privacy Policy, we explain where and how we collect personal information.

  1. Customers: Much of the personal information that Yewo collects comes directly or indirectly from our customers and prospective customers.  Information that is collected directly from you is information that you provide when you complete a form online, use a chat feature, or speak to us on the phone.  We may also collect information indirectly about you when you interact with our website, using cookies and other tracking technologies.
  2. Related Parties: We may collect information about you from someone you know.  For instance, if you are an officer in a business contract to be reviewed by Yewo, we may be given information about you by that business to complete the formation.
  3. Service Providers: We may collect information about you from our Service Providers or other companies that we work with to deliver products to you.  As used in this Privacy Policy, Service Providers means entities that Yewo has contracted with to provide us with services to help fulfill our business needs.
  4. Professionals (including attorneys): We may receive information about you from the attorneys you work with through our Legal Plan or other product offerings.  Yewo does not intend to collect any information from attorneys where the collection would result in a waiver of the attorney-client privilege.
  5. Business Partners: We may receive information about you from our Business Partners.  As used in this Privacy Policy, Business Partners means entities that Yewo has contracted with to engage in cross-promotional or product integration activities.  An example of the type of information that we may receive from our business partners is information about the products you purchased from them.
  1. Affiliates and Subsidiaries: We may receive information about you from our affiliates and subsidiaries.  For example, if we acquire an ownership interest in a company, we may receive information about you as part of that acquisition if you have previously done business with them.
  1. Publicly/Commercially Available Information: We may collect information about you from publicly available sources of information, including government records, social media sites, and other commercially available sources of personal information.  Examples of the type of information we may collect from publicly available sources are whether your entity is in good standing with regulatory institutions or whether you have recently expressed interest in purchasing a product that Yewo sells.
  2. Unrelated Parties:  We may receive information related to you from people and entities with whom Yewo does not have a direct relationship. 

How We Use the Personal Information We Collect

In this section of the Privacy Policy, we explain our commercial and business purposes for collecting information.  Yewo uses the information that it has collected for the purposes listed below and may combine information that we have collected from multiple sources to fulfill these purposes.

If we decide to use the personal information we have collected for additional purposes that are inconsistent with what is described below, we will let you know of our plans and give you information about your legal rights regarding your personal information.

  1. Providing Products and Services: We use personal information to provide and support our products and services.  Examples of these uses include producing and delivering review reports purchased by customers, administering the Yewo website, and displaying content based on customer preferences.
  2. Security: We use personal information to ensure we maintain appropriate security over computer networks and our physical facilities, as well as detecting fraud or other suspicious activities.
  3. Marketing and Advertising: We use personal information for marketing to current and prospective customers.  More information about how you can control the use of your personal information for marketing purposes can be found in the sections “Yewo’s Use of Cookies and Similar Technology, and Your Choices” and “Your Options Regarding Personal Information Collected by Yewo.”
  4. Product Development: We use personal information for product development, including improving our existing products and developing new ones.
  1. Analytics: We use personal information for various types of analytics.  For example, Yewo uses personal information to analyze how visitors arrive at and interact with our website, and to gain insight into the types of customers that may be interested in our products and services.  We may also use the information to develop inferences from the information we collect regarding customer preferences, characteristics, predispositions, behaviors, and attitudes.
  2. Operational Purposes: We use personal information for operational purposes, and the operational purposes of our service providers, business partners, affiliates, and subsidiaries.  For instance, Yewo may use the information to maintain our website and other infrastructure, training, and quality assurance, conduct surveys or sweepstakes, promote our brand, and use it in connection with our relationships with service providers and business partners.
  3. Financial Reporting: We use personal information in connection with various types of financial reporting and other similar internal uses.  Examples of the types of financial reporting that Yewo may use for personal information include internal budgets and projections, compensation calculations, and public reporting.
  4. Meeting Legal Requirements: We use personal information to meet our legal obligations, such as performing customer due diligence, maintaining records, or responding to subpoenas for information.
  5. Business Transfers: If Yewo undertakes or is involved in any merger, acquisition, reorganization, sale of assets, bankruptcy, or insolvency event, then we may sell, transfer, or share some or all of our assets, including information related to customers in connection with the transaction or in contemplation of the transaction (such as conducting due diligence).  If such an event occurs, your information may be treated like any other Yewo asset and sold, transferred, or shared with third parties, or used in ways not contemplated or permitted under this Privacy Policy.  In this case, you will be notified via email and/or a prominent notice on our site of any change in ownership or uses of your personal information, as well as any choices you may have regarding your personal information.

How We Disclose Personal Information

In this section of the Privacy Policy, we explain to whom we disclose personal information and under what circumstances we may make a disclosure.

  1. Service Providers: We may share personal information with our service providers who assist us with running our business.  These companies are not authorized to use the information we share with them for any purpose other than providing services to Yewo or to you.
  2. Businesses Providing Services: Yewo may disclose personal information with other businesses to provide you with products and services.  Personal information disclosed to other businesses will be subject to those third parties’ privacy practices.
  1. Professionals (including attorneys): We may share personal information with attorneys and experts whose services can be accessed through products such as our contract review service and attorney-assisted products.
  2. Business Partners: Yewo may share personal information with business partners.  When we share personal information with business partners, it will generally be subject to their privacy policy.  We share information with business partners in the following circumstances:

If you express interest in an offer presented to you either by Yewo on behalf of a business partner or by a business partner on behalf of Yewo, you are directing Yewo to provide information about you to that business partner.

If you purchase a Yewo product that is bundled with a product offered by one of our business partners, we will share information about you with that business partner.

  1. Parties Related to You: In limited circumstances, we may provide information about you to someone you know.  For instance, we may provide information connected to your Yewo account with your authorized contacts.
  2. Government Entities: Yewo may share information about customers with government entities to fulfill the products purchased by our customers.  Certain personal information becomes public record when documents are filed with the federal or state government, or with a court. 
  3. Public Disclosures: Yewo may publicly disclose personal information in limited circumstances.

We may share information publicly when it is necessary to fulfill a product that has been purchased by a customer.  For example, in some states, fictitious business names, including the name and address of the business owner, must be published in a newspaper.

We may display testimonials and reviews received through email surveys on our website or other marketing or that are posted to publicly available websites.

When you post content in any forum or comment area on our website, these posts may be publicly available.  You should use caution when deciding whether to disclose your personal information in public areas of our website.

When we collect publicly available information, we may share that information on our website.

  1. Required by Law: Yewo may disclose personal information as required by law, such as in response to a subpoena or a lawful request by a public authority, including to meet national security or law enforcement requirements, or similar legal processes.  We may also disclose personal information when we believe in good faith that disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or respond to a legitimate request from a government entity.
  2. Parties Related to Yewo: Yewo may disclose personal information with businesses controlling, controlled by, or under common control with Yewo.  If Yewo is merged, acquired, or sold, or if some or all of our assets or equity are transferred, we may disclose or transfer consumer data in connection with the associated transactions.

How Long Do We Retain Your Personal Information

Yewo retains your personal information for at least as long as it is necessary to fulfill the purposes for which we collected the data, to provide you with services and products, to comply with our data retention obligations, and to successfully run our business

Yewo’s Use of Cookies and Similar Technology, and Your Choices

Like all online companies, Yewo uses a range of technologies in connection with your use of our website, mobile application, and when you engage with emails that we send you.  The types of technologies that we may use include cookies, web beacons, tags, scripts, local shared objects such as HTML5, advertising identifiers (including mobile identifiers such as Apple’s Identifier for Advertisers (“IDFA”) or Google’s Advertising ID (“GAID”)), and similar technologies, which for purposes of this Privacy Policy we refer to as “Cookies.”

We use Cookies, either directly or through our service providers, for a variety of purposes.  Depending on the purpose, you have different options regarding whether and how we use Cookies to collect your personal information.

  1. Strictly Necessary Cookies: We use Cookies to help our website operate and for security purposes.  Due to the nature of these Cookies, you do not have the ability to opt out of the use of these Cookies.
  2. Performance and Functionality Cookies: We use Cookies to provide enhanced functionality on our website and app, to personalize your experience, to collect information for analytical purposes to help us improve and develop products, and to help us understand how you are engaging with our products.  If you reject these Cookies, the functionality of our website may be impacted, including in ways that may limit your use of our products and services. 
  3. Engagement and Marketing Cookies: Yewo and our service providers, such as Google Analytics, use Cookies to help us understand how you engage with our marketing and to help provide you with relevant marketing about our products when you visit other websites, including through targeted advertising.  If you do not wish for Yewo to use Engagement or Marketing Cookies when you visit our website, you may opt-out through our Preference Center, or through the link at the bottom of our homepage called “My Information Sharing Settings.”  Many of our websites also recognize browsers’ DoNotTrack and Global Privacy Control signals and will suppress the use of Engagement and Marketing Cookies when these signals are present.

In addition to the tools provided by Yewo, you may also use tools provided by the Networking Advertising Initiative, the Digital Advertising Alliance, and Google Analytics Ad Settings to control how these types of Cookies are used when you are on the internet, even when you are not on Yewo’s website.

Your Options Regarding Personal Information Collected by Yewo    

This section describes how you can access and control the information that Yewo may have about you.

  1. Confirmation of Possession of Information Related to You:  Upon a verified request, subject to the privacy interests of others and technical limitations, Yewo will provide you with information about whether we hold any information related to you. 

At Yewo’s sole discretion, unless otherwise required by law, we may, in some instances, correct or delete the information upon a verified request.  Please note, however, that in certain circumstances, we may be required by law to retain your personal information or may need to retain your personal information to continue providing a product or service to you or another customer.

  1. User and Authorized Contact Access to Order Information:  Yewo will give you, or anyone listed as an authorized contact for your account, information about your review.  This may include information about the nature and status of your order, the information you provided to process your order, payment information, and contact information.  If you want someone to have access to your order, you must list them as authorized contact, or they may not obtain such information.  You can confirm who is listed as an authorized contact for your account, add new authorized contacts, or remove authorized contacts by clicking first on “My Account”, and then on “Account Information.”  We may send a confirmation email to your authorized contact(s) alerting them that they have been added as authorized contact.
  2. User Access to and Ability to Update Personal Information through MyAccount:  You may visit your personal account profile at any time by clicking on the “My Account” tab. Through My Account, you may: (i) review and update basic information about yourself, (ii) complete pending reviews, and (iii) begin a new review.
  3. Opting Out of Promotional Email:  You can opt out of promotional emails by using the “Unsubscribe” link and following the unsubscribe instructions in an email you receive from us or by emailing us at admin@tryyewo.com.  We may also send service-related or transactional communications, which are not promotional.  Generally, you may not opt out of these communications.  If you do not wish to receive service-related communications, you may terminate your account by contacting us at admin@tryyewo.com.
  4. Opting Out of Marketing Calls:  If you wish to be placed on Yewo’s internal “Do Not Call” list, you can tell us either while speaking to us on the phone or by emailing us at admin@tryyewo.com.
  5. Opting Out of SMS/Text Messages:  If you wish to stop receiving SMS or text messages from Yewo, you can reply STOP to any SMS/text that you receive from us.  You may also let us know by emailing or calling us at admin@tryyewo.com.

Yewo’s Security and Identity Verification Practices

Yewo is committed to protecting the personal information that we collect and ensuring our products and services are provided in a secure manner.  We have implemented security measures designed to protect the personal information that we maintain.  This includes implementing physical, technical, and administrative safeguards to secure the information we collect.

Regardless of the measures and efforts that Yewo takes to protect personal information, we cannot guarantee absolute protection and security of your personal information.  For instance, when we transmit documents to you via mail delivery services or electronically, there remains the possibility that this information may be misdirected, misdelivered, or intercepted.

We encourage you to take precautions in protecting the information that you share with Yewo.  For example, we encourage you to set strong passwords on your account and avoid sharing your password with anyone.  Where available, we encourage, and may at times require, you to utilize multi-factor authentication to further ensure access to your account is restricted.

If you believe that you have discovered a security vulnerability in our website or services, you may let us know at admin@tryyewo.com.   If you believe that someone has accessed your personal information or that your personal information has been misused, please let us know immediately by submitting your concerns through admin@tryyewo.com. This privacy policy (“Policy”) describes how Figurine Nigeria Limited(“Company,” “we,” “us,” or “our”) collects, uses, and shares personal information of users of our website www.tryyewo.com (“Website”) and services.